Virtually all homeowners take the time to do research before they invite a contractor into their home. One of the main reasons you will like the Stay Dry team is our professional approach. We know for a fact that each challenge we come across is unique, and by listening and then developing an accurate and effective resolution we will ensure a great outcome for each client we serve. In reality, most large contractors in our industry have salespeople who have never done the work so they know very little about the technical aspects of repair methods or how to identify what does or does not need to be fixed. Bottom line is this - there is no "one size fits all" when it comes to doing repair work of this nature and our owner, Mark Minton, is personally involved in every single potential job we encounter. Your 100% customer satisfaction is a goal we work very hard to achieve.